General Information on Insurance

• Free help with your insurance questions or complaints: Explains the services available from the Insurance Division's Consumer Advocacy Unit.
• Choosing an Insurance Company: What you need to know about finding a company and agent to meet your insurance needs.
• Oregon insurance rights for consumers: Describes some important consumer rights that are protected by law.
• Consumer Guide to Oregon Insurance Complaints:
  Ranks insurers from best to worst based on the number of consumer complaints to the Insurance Division.
  (requires Adobe Acrobat© Reader, available free)
  • 2007; 2006; 2005; 2004; 2003;
  • 2002; 2001; 2000; 1999; 1998; 1997
• Guaranty Fund information
• Top 25 insurers in selected lines
• Consumer information from the National Association of Insurance Commissioners.
• NAIC Consumer Information Source (CIS) allows consumers to file a consumer complaint with a state insurance department and view a variety of key information about insurance companies.
• Agency search page: All firms licensed by the Oregon Insurance Division as insurance agencies, insurance consultants, independent insurance adjusters and life settlement brokers are included on this site.
• Agent search page: All insurance agents, adjusters and consultants licensed by the Oregon Insurance Division are included on this site. Information is updated weekly and can be searched several ways.
• Company search page: Insurance Division's directory of companies authorized to do business in Oregon.
• Insurance Company Examinations: The Insurance Division is charged under ORS 731.300 with conducting periodic examinations of insurance companies authorized to do business in Oregon for the purpose of determining the nature of the insurer's operations and its compliance with the Insurance Code.
• Insurance Division Laws and Rules
• Wise Choices: A series of fact sheets intended to inform Oregonians about their rights, provide consumer guidance, and answer some common questions on different lines of insurance.

File a complaint with the Insurance Division